Public Sector Case Journey
New Patient Registration
Care Management
Post-Care Support
New Patient Registration
- Medical service information and doctor schedules
- Inpatient room availability checks
- New patient registration
- Health screening preparation notifications
- Insurance verification updates
Faster Patient Services Without Repeated Calls⌵
Patients often call to ask about doctor schedules, medicine stock, or examination procedures—front desk staff overwhelmed. With MaxChat, common questions are answered automatically 24/7 via WhatsApp.
- Response <10 seconds
- Drastically reduced front desk administrative burden
- Patients feel served quickly and neatly
Automatic Reminders for Schedules, Medicine, and Follow-Ups⌵
Healthcare Service Integration Without Additional Apps⌵
Download Kit – Healthcare Sector
Enhance Healthcare Services Through Chat — Start Here
Get a special package containing practical guides, patient education materials, chatbot scripts, and examples of Maxchat implementation in the medical sector.

Exclusively for Maxchat users and potential users.
Download Maxchat Healthcare Kit
PDF Format (PDF, PPT, JPG, XLSX) | Size: ±4MB
Success Stories
Jakarta Heart Hospital
Patient check-up reminder system
A digital service that speeds up document requests and public information delivery — no queues, no extra workload for staff.
-80% time
Document requests processed much faster
<10 seconds
Instant responses for public inquiries
-60% workload
Significant reduction in manual tasks
Gambiran Regional Hospital, Kediri City
Doctor schedule info bot & patient follow-up reminder
The Gambiran Hospital chatbot helps patients easily access doctor schedules and automatically reminds them of control visits — quickly and queue-free.
-70% time
Faster access to doctor information
24/7 active
Patients can check schedules anytime
+90% satisfaction
Automatic reminders help patients stay on time
Our Services Have Been Trusted By Various Healthcare Industries
Tentang Maxchat
PT Maxchat Inovasi Indonesia merupakan official partner meta untuk penyedia layanan WhatsApp API official dan Omnichannel.
Maxchat.id merupakan Independent Software Vendors (ISVs) untuk penyedia layanan WhatsApp API di Indonesia.
PT. Maxchat Inovasi Indonesia
http://maxchat.idHubungi kami
Jakarta
SCBD Jakarta Indonesia Stock Exchange, Tower 2, 17th Floor
Jl. Jendral Sudirman Kav. 52-53, Jakarta 12190, Indonesia
SCBD Jakarta Indonesia Stock Exchange, Tower 2, 17th Floor
Jl. Jendral Sudirman Kav. 52-53, Jakarta 12190, Indonesia
Malang
Kota Malang Jawa Timur 65141
Jl. Candi Sawentar E 209 Mojolangu Kec. Lowokwaru
Kota Malang Jawa Timur 65141
Jl. Candi Sawentar E 209 Mojolangu Kec. Lowokwaru
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