Simplify Customer Service and Accelerate Growth with AI Technology
Smart and flexible solutions for conversation automation tailored to your business needs.
Custom AI Agent According to Needs
Build AI agents designed for customer service, data analysis or other purposes. Set the tone, responses and behavior according to preferences. Test its performance before actual use.
Omnichannel Integration
Can be integrated and used on WhatsApp, Instagram, Facebook Messenger, Web Chat and others.
Trained from Your Business Data
Our chatbot can learn directly from files you upload.
Custom AI Agent According to Needs
Quick response without pause for your customers, whenever they contact you.
How AI Chatbot MaxChat Works
Understand the intelligent flow behind MaxChat chatbot that's ready to serve anytime, anywhere.
1
Upload your business data2
Personalize and integrate chatbot3
Chatbot ready to serve customers4
Monitor performance via dashboardSmart Service, Automatic Chatbot
Instant Response for All Questions
AI Chatbot responds to customer questions directly without queuing. Customers don't need to wait for human agents to answer common or repeated questions.
Consistent in Every Conversation
No difference in service quality between shifts or agents. AI ensures every answer remains accurate, polite, and according to your brand standards.
Studi Kasus
Gambiran Regional Hospital, Kediri
Doctor schedule info bot & patient follow-up reminders
The Gambiran Hospital chatbot helps patients access doctor schedules and receive automatic reminders for follow-up appointments without waiting in line.
-70% time
Doctor schedule information accessed more efficiently
24/7 active
Patients can check schedules anytime
+90% satisfaction
Automatic reminders help patients stay on schedule
Politeknik Negeri Malang
Academic service chatbot & class schedule reminders
A chatbot system that helps students quickly access academic information, class schedules, and announcements without queueing at the admin office.
-75% time
Academic information requests processed faster
<15 seconds
Instant responses for schedules & announcements
-50% workload
Reduced manual workload for academic staff
Bandung Institute of Technology
New student guide bot & academic help center
ITB’s chatbot helps new students learn about campus services, provides academic FAQs, and offers instant administrative guidance.
-60% time
New student orientation process becomes more efficient
24/7 active
Accessible anytime without time limits
+85% satisfaction
Students feel supported by digital campus services
Tentang Maxchat
PT Maxchat Inovasi Indonesia merupakan official partner meta untuk penyedia layanan WhatsApp API official dan Omnichannel.
Maxchat.id merupakan Independent Software Vendors (ISVs) untuk penyedia layanan WhatsApp API di Indonesia.
PT. Maxchat Inovasi Indonesia
http://maxchat.idHubungi kami
Jakarta
SCBD Jakarta Indonesia Stock Exchange, Tower 2, 17th Floor
Jl. Jendral Sudirman Kav. 52-53, Jakarta 12190, Indonesia
SCBD Jakarta Indonesia Stock Exchange, Tower 2, 17th Floor
Jl. Jendral Sudirman Kav. 52-53, Jakarta 12190, Indonesia
Malang
Kota Malang Jawa Timur 65141
Jl. Candi Sawentar E 209 Mojolangu Kec. Lowokwaru
Kota Malang Jawa Timur 65141
Jl. Candi Sawentar E 209 Mojolangu Kec. Lowokwaru
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