24/7 Online Agent Management

24/7 Active Chat Service, No Dropped Conversations.

Auto‑HandoverAgent ensures chats are automatically routed to an online agent when your colleague is offline—your customers stay served, your reputation stays protected.

24/7 No Downtime, No Compromise

Improve customer satisfaction with the automatic agent handover feature. When one agent goes offline, the conversation is immediately transferred to the next available agent—keeping communication flowing smoothly without interruption.

Verified Messenger Account

One dashboard for all channels

Send bulk messages with verified templates

Kenapa Menggunakan Fitur Agent 24/7 Maxchat?

Verified Messenger Account

One dashboard for all channels

Send bulk messages with verified templates

Keep Service Active 24/7 with Automatic Agent Handover

Automatic Handover
Chats are instantly forwarded to another agent when the primary agent is offline.
24/7 Active Service
Use ready-made templates to answer common questions quickly, consistently, and efficiently.
Multi-Agent Support
An available agent can immediately take over the conversation in real time.
Minimize Service Disruptions
No dropped conversations due to technical issues or business hours.

Maximize your business opportunities with Maxchat

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Consult your needs

Guided directly by Maxchat team

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Omnichannel Messaging

Analytics & Reports

Multiple Agent

CSAT

Ticketing System

AI Chatbot

Maxchat AI

Message Broadcast

WhatsApp OTP

System Integration

Lead Scoring